Job Description
Lead With Purpose. Grow With Us.
We are a growing, privately owned veterinary hospital in High Point, NC, seeking an experienced Veterinary Practice Manager that is looking to grow to help lead our team and drive the continued success of our practice. This is a unique opportunity for someone who is passionate about animals and people, thrives in a leadership role, and is ready to grow alongside a collaborative, compassionate team.
Key Responsibilities:
Leadership & Team Management:
Supervise and support clinic staff including reception, assistants, and technicians
Promote a positive, respectful, and collaborative work environment
Conduct staff meetings, performance reviews, and ongoing training/coaching
Serve as a liaison between staff and ownership to ensure clear communication and shared goals
Operations & Administration:
Oversee day-to-day hospital operations to ensure smooth and efficient workflow
Monitor scheduling to ensure adequate staffing and patient flow
Handle payroll coordination, onboarding, and basic HR functions
Maintain accurate records and ensure compliance with hospital protocols and regulations
Client Service & Communication:
Uphold a high standard of customer service and client communication
Resolve client concerns with professionalism, empathy, and problem-solving skills
Ensure staff is trained and supported in delivering consistent, quality service
Inventory & Financial Oversight:
Manage inventory ordering, stock levels, and vendor relationships
Monitor budget-related items including cost control and inventory tracking
Assist in financial reporting, including reviewing revenue, expenses, and productivity metrics
Qualifications:
1–3 years of veterinary, healthcare, or small business management experience (required)
Strong leadership and interpersonal skills
Excellent verbal and written communication abilities
Proficiency with veterinary software systems (AviMark) and Microsoft Office (preferred)
Ability to multitask and stay calm under pressure
Passion for animals and commitment to patient- and client-centered care
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