Job Description

Under the supervision of a therapist, provides support to therapy services. Duties may include preparing the patient and the treatment area, clerical duties such as registration, billing, scheduling, computer and answering the phone, transporting patients, cleaning and maintaining equipment. The therapy technician works as part of a team to promote efficient patient work flow throughout the clinic by being readily available to support therapists and therapy assistants. Prepares therapy patients for therapy sessions. Collaborates with both the nursing and therapy team to optimize appropriate therapy times. Assists with treatments as directed by therapists. Monitors patients during visits and notifies therapists of any patient distress or concerns. Assists patients to wheelchairs/total lift chairs and transfers patients and equipment needed for therapy. May also assist with transport back to a patient’s room if applicable. Monitors and cleans therapy equipment, mats, etc, to insure compliance with regulatory agencies. Responsible to assist with processing therapy orders, scheduling therapy appointments, completing documentation. Provides clerical support as needed to include but not limited to answering phones, prior authorizations, patient registration and scheduling, and misc needs as they arise. Assists therapist in setting up equipment. Monitors and maintains working stock of equipment, linens, and supplies for therapy services. The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Preferred Education, License/Certification, or Work Experience: High School or GED Equivalent. Less than 1 year patient care related experience. Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

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