Mortgage Loan Support Specialist (Entry Level) Job at Consumers National Bank, Minerva, OH

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  • Consumers National Bank
  • Minerva, OH

Job Description

The post closer is responsible to accurately prepare loans for delivery to investors and/or servicers, track and clear file exceptions, and ensure that all loans are closed in conformance with underwriting/ compliance guidelines. Review signed documents for errors Upload and break out documents in Loan Origination System (LOS) and assigning conditions Register MERS and/or MI and paying FHA/VA fee Ship collateral to investors Create and upload shipping packages to investors for secondary market loans Create and upload shipping packages to EFolder for portfolio loans Register tax service for portfolio loans and creating physical folder Send payments to appraisers Process application deposits Send funding wires Handle all post-closing investor conditions required to purchase note Transfer MERS and MI when secondary market loan is purchased Send goodbye, insurance and/or property tax letters Handle follow up and collection of recorded mortgages and final title policies for all loan types within 120 days of closing Monitor tracking reports for funding and suspense items and escalate where needed Provide excellent customer service to both internal and external customers Requirements

  • Well developed communication skills
  • Strong attention to detail
  • Reading and proofreading skills
  • Excellent time management and organization skills
  • Able to exercise appropriate judgment and seek/involve management when necessary
  • Ability to accept management instruction and execute tasks while under pressure
  • Strong customer service orientation
  • Proficient computer skills with an emphasis on Microsoft Office Suite
  • Experience working in a team-oriented, collaborative environment Consumers National Bank

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