LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

d3Z4clRBMFh5RkNpbTV5QmsyVnFRM2NCbFE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Select Specialty Hospital - Milwaukee - West Allis

Respiratory Therapy Manager -$15,000 Sign-on bonus Job at Select Specialty Hospital - Milwaukee - West Allis

Overview: Position: Respiratory Therapy Manager Location: Milwakee West Allis Schedule: Full-time Sign-on bonus: $15,000 SSH-West Allis is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically... 

University Hospitals

Registered Respiratory Therapist - Pulmonary Rehab Job at University Hospitals

 ...Job Description Description A Brief Overview \n The therapist is learning and incorporating the mission statement and standards of behavior of his/her hospital or care facility. This therapist performs basic competencies within orientation and provides satisfactory... 

The Amatriot Group

Linux System Administrator Job at The Amatriot Group

 ...related to systems, software, and hardware Respond to customer queries in person, by phone, or via remote support Monitor and respond quickly and effectively to helpdesk requests Maintain daily performance of computer systems Diagnose and resolve problems ... 

National Recruiters

Home Infusion Nurse - PRN Job at National Recruiters

 ...We are seeking an infusion nurse (RN) with IVIg experience interested in providing in-home infusions for a local patient. Infusion Details...  ...The patient has 3 cats in the home Responsibilities of the PRN Home Infusion Registered Nurse Deliver immune globulin... 

Terraboost Media

Hunters & Closers - Earn Big Commissions Selling Terraboost! Job at Terraboost Media

 ...Earn up to $240,000 per year selling advertising from home as an independent sales contractor for Terraboost Media. We are looking for...  ...Terraboost Media? High commissions, bonuses, and the freedom to work your own schedule from home or in your local community. We also...